Chat & Text Messages

Slack is the primary internal communications channel for real-time messaging.

• Create Slack Connect channels between Operating Companies and OCV:
  • Channel naming convention: “companyname-ocv”

Use of personal cell phones to be in contact (text messaging or calls) should be discussed with your manager. Text messages to cell phone numbers should be limited to urgent needs only and/or when necessary with an external audience.

Be mindful of teammates’ time-zones when sending notes in messaging platform(s). There are no expectations to respond to messages sent after-hours locally (see General Availability - Reasonable Time Window to Request Meetings:). Please try to minimize DMs during off-hours. Suggested alternatives to off-hour DMs:

1. Add notes to 1:1 docs to review later
2. Schedule the message to be sent the following business day
3. Email

Voice Calls

We currently use a virtual telephone service for our communication.

All new OCV team members would be given a virtual telephone number to make and receive calls as well as texting during onboarding.